PRIVACY POLICY

Last updated: 01/09/2025

MALLEE Fragrances (“MALLEE”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information when you:

  • Purchase our products online or in person

  • Sign up to our mailing list or promotions

  • Contact us for customer support

  • Engage with us through social media or our website

Types of information collected may include:

  • Name, email address, phone number, billing/shipping address

  • Payment details (processed securely through third-party providers)

  • Order history and customer preferences

  • Technical information such as IP address, browser type, and site usage data

2. How We Use Your Information

We collect and use your personal information to:

  • Process and deliver your orders

  • Communicate with you about your purchases, promotions, and brand updates

  • Improve our products, services, and website experience

  • Comply with legal and regulatory obligations

3. Storage & Security

  • We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.

  • Sensitive payment details are not stored on our servers and are handled by secure payment gateways.

4. Disclosure of Information

We may share your information with:

  • Trusted third-party service providers (e.g. payment processors, delivery partners, email platforms)

  • Regulatory or legal authorities where required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies & Website Tracking

  • Our website may use cookies and tracking tools to enhance your browsing experience and analyse traffic.

  • You can disable cookies in your browser settings, though some site functions may be affected.

6. Access & Correction

  • You have the right to request access to the personal information we hold about you.

  • If any details are incorrect, you may request correction by contacting us directly.

7. Marketing & Opt-Out

  • By subscribing to our mailing list, you consent to receiving marketing communications from MALLEE.

  • You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us.

8. Overseas Disclosure

At times, some of our service providers (e.g. cloud storage, email systems) may be located outside Australia. Where this occurs, we take reasonable steps to ensure your data is handled securely.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to make a complaint about the handling of your personal information, please contact us at:

MALLEE Parfum
ABN: 24372347742